Categories
Change Initiatives Connect the Dots CQA Knowing the Unknowns Systems Thinking Value Hypothesis

TMTX 14 RPA As Culture Change Catalyst with Sundara

Firstly, thank you all for the comments on the previous episode on Microproducts. Glad that so many of you found it useful. Please do take the time to comment so that I get some feedback.

Today, I want to cover the popular topic of Robotic Process Automation (RPA). RPA has taken the IT world by storm over the last 6+ years.

In this context, Sundara Sukavanam, the Chief Digital Officer pursued a very different approach – he and his team decided to use RPA as a catalyst of culture change by rolling out a citizen developer program across some of their key BUs.

He is fresh from a successful pilot of this new approach that got done just a few weeks back. I decided that it may be worth listening to the insights he and his team have developed.

One of the key things Sundara says is that RPA pilot implementations are usually very successful. But when it comes to a scale implementation, most organizations struggle. What makes scale implementations so hard? The interview has some excellent answers.

Full disclosure – grateful to Sundara & the Firstsource leadership team for choosing Tiny Magiq as their partner in this innovative program. Without further ado, here is the 10 min 56 sec interview with Sundara. Hot off the press 🙂

Categories
CQA Knowing the Unknowns Mindfullness Systems Thinking

TMTX 13A Microproducts with Dorai Full Interview

This is the full unedited (except the pre & post roll) version of the interview I did with Dorai Thodla, who created the concept of Microprodcucts.

Categories
Connect the Dots CQA Future Making General Generate possibilities Lean Startup Mindfullness Problem finding Systems Thinking

TMTX 13 Microproducts with Dorai

As I mentioned in my last episode Dorai Thodla one of the top thinkers/mentors in Chennai came up with this concept of Microproducts. A year or so back, he took time out, met with our team and explained his concept which inspired all of us. Everyone of our team mates have taken up this idea of a building a microproduct. Magiq Ears was created as a direct result of Dorai’s inspiring session with our team. We are very grateful to him.

Since many of you are likely hearing the term “microproduct” for the first time, you may have a number of questions – What are microproducts? How do we envision microproducts?.. To get the wisdom directly from the horse’s mouth, so to speak, I conducted a one-hour interview with Dorai on Microproducts. I have managed to edit it down to adhere to our 10 min TMTX format. He has outlined a dozen key insights that could be useful to all of you. Hope you all enjoy the interview.

Besides the technique Dorai outlines for generating microproduct ideas, I would advocate our Extreme Pivot (Performance Undersupply XRay) method. Using that you can find the Trimtab of the customer journey you are tackling and envision/build a microproduct around that. You can learn about the Extreme Pivot method through the youtube playlist of short videos (5-7 min each). For more on our patent-pending digital transformation approach, please visit https://hipoha.com , which is our mentee resource site. It doesn’t have a paywall or email-address wall or any other restrictive wall.

Categories
Applying focus CQA General Mindfullness

TMTX 12 Magiq Ears Beta

Can we do a digital transformation of focusing practice?
Please sign up for the beta at https://hipoha.com/registermagiqearsbeta

Categories
Ambiuity Asocial Asymetry Digital Transformation Extreme Objective Minimum Viable Product Loop (MVPL) Systems Thinking Value Hypothesis

TMTX Digital Dipstick & 5As – $1B+ Transformation Part 2 – Big Hurdles

This is the second part of the One Cognizant journey. I cover 4 big hurdles we had to overcome and a surprising revelation on the efficiency Vs. transformation question.

Categories
Ambiuity Asocial Asymetry Breakthrough Innovation Digital Transformation Extreme Objective Future Making Lean Startup Minimum Viable Product Loop (MVPL) Problem finding Product mind set / Product thinking PUX

TMTX Digital Dipstick & The 5As – Making of a $1B+ Transformation

Explains how we applied the 5As to create a $1B+ digital transformation.

Categories
Change Initiatives Responsibility mode Tiny Cardio TIny Demon Tiny Grit Tiny Habit

TMTX Maybe Streaks Are a Bad Idea

After completing 10 years of my fitness program recently, I have developed the conviction that may be streaks are a bad idea for fitness programs.

Categories
Ambiuity Asocial Blind spot Digital Transformation Extreme Objective

TMTX Digital Dipstick and the 5As – Ambiguity

8th edition of the TMTX newsletter on digital transformation. Ambiguity is the last of the 5As and may actually reveal the biggest opportunities for digital transformation

Categories
Tiny Trust

Tiny Trust

Why is Tiny Trust needed to make a change or innovation happen

Categories
Asocial Digital Transformation PUX Systems Thinking

TMTX Digital Dipstick & 5As [Asocial]

Digital Dipstick and the 5As is a technique we have developed for spotting digital transformation opportunities. In this video, we cover the fourth of the 5As – the Asocial Antifractal.