Change Initiatives Connect the Dots CQA Knowing the Unknowns Systems Thinking Value Hypothesis

TMTX 14 RPA As Culture Change Catalyst with Sundara

Firstly, thank you all for the comments on the previous episode on Microproducts. Glad that so many of you found it useful. Please do take the time to comment so that I get some feedback.

Today, I want to cover the popular topic of Robotic Process Automation (RPA). RPA has taken the IT world by storm over the last 6+ years.

In this context, Sundara Sukavanam, the Chief Digital Officer pursued a very different approach – he and his team decided to use RPA as a catalyst of culture change by rolling out a citizen developer program across some of their key BUs.

He is fresh from a successful pilot of this new approach that got done just a few weeks back. I decided that it may be worth listening to the insights he and his team have developed.

One of the key things Sundara says is that RPA pilot implementations are usually very successful. But when it comes to a scale implementation, most organizations struggle. What makes scale implementations so hard? The interview has some excellent answers.

Full disclosure – grateful to Sundara & the Firstsource leadership team for choosing Tiny Magiq as their partner in this innovative program. Without further ado, here is the 10 min 56 sec interview with Sundara. Hot off the press 🙂

Change Initiatives Responsibility mode Tiny Cardio TIny Demon Tiny Grit Tiny Habit

TMTX Maybe Streaks Are a Bad Idea

After completing 10 years of my fitness program recently, I have developed the conviction that may be streaks are a bad idea for fitness programs.

Change Initiatives Negativity bias Traffic Light Model

TMT 26 Switch by Chip & Dan Heath – How to do effective change management?

The methodology described by the Heath brothers in their book Switch is one of our favorites at Tiny Magiq. Please watch the 3 episodes 26, 27 and 28 to understand the entire method.

Change Initiatives Extreme Objective Minimum Viable Product Loop (MVPL) Systems Thinking Traffic Light Model

TMT 22 The Fifth Discipline by Peter Senge Part 3

Breakthrough Innovation Change Initiatives Scaling/Growth hypothesis

TMT 19 Bringing Out the Best in People by Aubrey Daniels Part 2

How to handle the naysayers in your org? How to drive cultural transformations at scale?

Change Initiatives Extreme Objective Fractals Minimum Viable Product Loop (MVPL) Traffic Light Model

TMT 17 Crossing the Chasm by Geoffrey Moore Part 2

What do we do with our Change Initiative when we encounter Reds? (per the Traffic Light Model). Also watch how the Traffic Light Model actually unfolds in the real world.

Change Initiatives Traffic Light Model

TMT 16 Crossing the Chasm by Geoffrey Moore and the Traffic Light Model of Tiny Magiq

Tiny Magiq’s HiPoHa transformation framework includes a concept called Traffic Light Model which can be used to circumvent the organizational antibodies and get the innovations implemented. Every organization has these organizational antibodies which stop innovations dead in their tracks.