Tiny Grit

Doing a Dojo

What is a dojo?

It’s a meeting place where the pod/ team members.  They understand, plan and execute their business outcomes/objectives

How do I convene a dojo?

The pod lead chooses a date and time of the meeting, as mutually agreed to by all across the pod & blocks the calendar for the upcoming weeks

What needs to be done during a dojo?

  • Pick a function/ problem from Measurable Anchor phenomena [MAP] /business Objective.
  • Do a Customer Journey map on how to do a Customer Journey map and identify the Trim tab step.
  • List out the Possibilities with the help of the Possibility filter tool for which the MVP needs to be executed.
  • From the above chosen possibility, identify and designate person/ teams for executing the MVP within 2 weeks.

Journal the dojo in the app- choose DCJ 

As soon as the dojo is done, has to be journaled in the Magiq Spark app

Tips for a successful dojo.

  • Do it within 60 minutes
  • Decide on the Customer journey in advance.
  •  Clarity of MVP-. who, how, what & by when to be decided in the dojo itself.
  • Journal in the app immediately at the end of each dojo

Change Initiatives Connect the Dots CQA Knowing the Unknowns Systems Thinking Value Hypothesis

TMTX 14 RPA As Culture Change Catalyst with Sundara

Firstly, thank you all for the comments on the previous episode on Microproducts. Glad that so many of you found it useful. Please do take the time to comment so that I get some feedback.

Today, I want to cover the popular topic of Robotic Process Automation (RPA). RPA has taken the IT world by storm over the last 6+ years.

In this context, Sundara Sukavanam, the Chief Digital Officer pursued a very different approach – he and his team decided to use RPA as a catalyst of culture change by rolling out a citizen developer program across some of their key BUs.

He is fresh from a successful pilot of this new approach that got done just a few weeks back. I decided that it may be worth listening to the insights he and his team have developed.

One of the key things Sundara says is that RPA pilot implementations are usually very successful. But when it comes to a scale implementation, most organizations struggle. What makes scale implementations so hard? The interview has some excellent answers.

Full disclosure – grateful to Sundara & the Firstsource leadership team for choosing Tiny Magiq as their partner in this innovative program. Without further ado, here is the 10 min 56 sec interview with Sundara. Hot off the press 🙂

CQA Knowing the Unknowns Mindfullness Systems Thinking

TMTX 13A Microproducts with Dorai Full Interview

This is the full unedited (except the pre & post roll) version of the interview I did with Dorai Thodla, who created the concept of Microprodcucts.

Connect the Dots CQA Future Making General Generate possibilities Lean Startup Mindfullness Problem finding Systems Thinking

TMTX 13 Microproducts with Dorai

As I mentioned in my last episode Dorai Thodla one of the top thinkers/mentors in Chennai came up with this concept of Microproducts. A year or so back, he took time out, met with our team and explained his concept which inspired all of us. Everyone of our team mates have taken up this idea of a building a microproduct. Magiq Ears was created as a direct result of Dorai’s inspiring session with our team. We are very grateful to him.

Since many of you are likely hearing the term “microproduct” for the first time, you may have a number of questions – What are microproducts? How do we envision microproducts?.. To get the wisdom directly from the horse’s mouth, so to speak, I conducted a one-hour interview with Dorai on Microproducts. I have managed to edit it down to adhere to our 10 min TMTX format. He has outlined a dozen key insights that could be useful to all of you. Hope you all enjoy the interview.

Besides the technique Dorai outlines for generating microproduct ideas, I would advocate our Extreme Pivot (Performance Undersupply XRay) method. Using that you can find the Trimtab of the customer journey you are tackling and envision/build a microproduct around that. You can learn about the Extreme Pivot method through the youtube playlist of short videos (5-7 min each). For more on our patent-pending digital transformation approach, please visit , which is our mentee resource site. It doesn’t have a paywall or email-address wall or any other restrictive wall.

Applying focus CQA General Mindfullness

TMTX 12 Magiq Ears Beta

Can we do a digital transformation of focusing practice?
Please sign up for the beta at

Ambiuity Asocial Asymetry Digital Transformation Extreme Objective Minimum Viable Product Loop (MVPL) Systems Thinking Value Hypothesis

TMTX Digital Dipstick & 5As – $1B+ Transformation Part 2 – Big Hurdles

This is the second part of the One Cognizant journey. I cover 4 big hurdles we had to overcome and a surprising revelation on the efficiency Vs. transformation question.

Ambiuity Asocial Asymetry Breakthrough Innovation Digital Transformation Extreme Objective Future Making Lean Startup Minimum Viable Product Loop (MVPL) Problem finding Product mind set / Product thinking PUX

TMTX Digital Dipstick & The 5As – Making of a $1B+ Transformation

Explains how we applied the 5As to create a $1B+ digital transformation.

Fractals General


Different Simple Fractals

Fractals is the best invention of nature. There are fractals all around us.

A Fractal is a simple pattern which when repeatedly applied takes a complex structure that in turn handles many complexities. The good news is that learning simple pattern usually takes less than 1 hour. For Example if you see the above patterns a simple shape like Triangle or square when repeatedly applied creates intricate patterns. Watch the 2 videos below to understand more about fractals.

In HiPoHa inspired by this concept from nature we have created fractals which can help us become high performers.

The list of fractals are listed below.

Glossary Of Fractals

CQA Curiosity Question AskedHelps detect unknown signals, which in turn lead to “Bottom Of Iceberg” opportunities. To discover bottom of the iceberg needs of the customers we need to be able to pick up important signals. But these signals will only be generated by asking questions in a particular manner. This method addresses that need. 
TG Tiny GritHelps build consistency
TT Tiny TrustHelp increase influence
UPSA Unusual Problem Solution AchievementA simple storytelling technique which helps us influence to make change management easier. A sure-fire method to pitch an idea or a possibility or a solution, which  woos   the audience over to the presenters’ side [be it an individual,  a team or a customer] and gain their support and perspective.
XFD – Transformative(XF) DelegationUsing delegation as a method to transform teams. A method of delegation which not just reduces the workload of the person delegating the work but enhances the output produced leveraging the individual’s creativity and ownership 
V&V Views & ViewpointsHelps generate multiple perspectives to any given scenario and situation, which in turn leads to better and multiple possibilities for solutions. Shifts attention and focus from being stuck to either one scenario or solution to a world of possibilities.
Transformative Collaboration 
Transports awareness to a Transformative experience to ALL the players in a collaborative environment, from a state of  of merely getting the work done, for the sake of it.  Has a wide range applicability in any form of collaboration, be it inter or intra teams with peers, senior stakeholders, intra or inter other departmental  and /or with customers.  
Performance Undersupply 
A unique way of unravelling customer delight, as opposed to merely   providing customer satisfaction, be it in services or products.  A methodology which helps discover opportunities that are either unstated nor visible, and are aplenty.  They are usually the hidden gems which leads to Customer delight.   
Digital Dipstick Solution 
Is a Digital Transformation   tool, deployed to identify the best digital dot [options] that could be deployed for any given scenario, within the limited constraints of time and resources. 
Tiny Grit ® 
Building consistency 
Many of us do good things but doing it consistently is always a challenge. And to do something consistently we need to be persistent. Any transformation requires persistent effort to make the shift. There is a method to build the persistence muscle in our brains. Tiny Grit helps one reach there
While working in a collaborative environment, providing feedback is a given. Plussing, always focusses on improving the ‘what is. Conventional feedback methods merely reflect what works and what doesn’t. Plussing, on the contrary, drives the mind to give feedback on how to make it better. ‘Is there a better way?’ Is always the plussing approach.  
MVP Loop 
Minimum Viable Product Loop 
 MVP loop is all about giving life to an idea. Emphasizes is always on getting results and not to merely keep ideating.  Makes things happen in quick and short cycles, is the philosophy of the MVP approach. Guiding the limited resources available into actions, so that   results happen within 3 weeks.  Given that there is always a constraint of resources, .this method helps design outcomes within ANY available budget and time 
Traffic Light Model. 
As the name suggests, this has application wherever categorization is required. Interestingly this can have a wide application be it in decision making, optimization of resources, levels of complexity, classifying degrees of importance etc. Decisions can be made quickly once categorization based on Traffic Lights is done.  

Fractal – Simple

Fractals – Advanced

Change Initiatives Responsibility mode Tiny Cardio TIny Demon Tiny Grit Tiny Habit

TMTX Maybe Streaks Are a Bad Idea

After completing 10 years of my fitness program recently, I have developed the conviction that may be streaks are a bad idea for fitness programs.

Tiny Trust

Tiny Trust

Why is Tiny Trust needed to make a change or innovation happen